Desktop and Mobile - SF Admin 2019

Desktop and Mobile - SF Admin 2019

13 flashcards · Other · by Grant Parkis

  1. what data is available in the SF app

    std and custm object data

  2. what functionality is not available in the SF app

    acct hierarchy merge accounts and contacts manage campaign members

  3. what functionality related to Users is available in SFA

    create new users (iOS only) edit user details reset passwords assign permission sets activate deactivate unlock freeze unfreeze users view login history

  4. what user related function cannot be done on SFA

    update role field

  5. what can be synced between SF and Outlook using lightning sync

    contact and events

  6. which environments are available for selection in the outlook integration side panel?

    production and sandbox

  7. what kind of records can be viewed using SF outlook integration

    accounts cases contacts opportunities leads users and custom objects

  8. what happens to items that SF cannot automatically assign to records

    appear in the My unresolved items view to be assigned contacts events emails tasks

  9. which mobile app can be integrated with a SF org to allow users to share and edit documents via the SF app

    Quip

  10. which related list can be accessed on an account record in the SF app to view information about users in the account's territory?

    'users in assigned territories' related list

  11. which option can be selected in outlook integration to log an email to the exact people and records in SF

    log email

  12. which setting can be enabled in a lightning sync configuration to allow syncing repeating events between lightning experience and outlook

    'sync event series' under 'event filters' of the 'data sets' section

  13. which checkbox can be selected in the SF app by a user who would like SF to run territory assignment rules when an account is updated and saved?

    evaluate this account against territory rules on save checkbox