CCM 1

21 flashcards · Other · by Daniel F.

1. Definition of culutre

   Hoefstede collective programming to perceive the world learned at childhood, passed down relative

2. layers of culture

   explicit - the surface level norms and values norms: written and unwritten ruled of a society values: what is important, beautiful, right or not assumptions and beliefs inexplicable elements

3. categories of culture

   Traditional society - religion, family, conformity, arab rational society, individualistic, authority of the state, birth control, germany survivalist society - unhappy intolerant unequal materialistic, ex-communist post modern society - tolerant, democratic

4. Assumptions of culture in management

   Culture is assumtions/solutions of external adaptation - survive - and internal intergration - stay together external adaptations - how much can management control nature or is controlled by it internal adaptation - is men good/evil, what is important international managers have to take into account the not just values and norms

5. culture vs nation

   culture can go across borders macro influence of nation: must be considered by firms in terms of economics and law micro influence of culture: firms and influenced by cultural elements

6. national culture

   2 elements physical environment history institutions of national culture family religion education mass media MNEs

7. organizational culture

   acceptance in a tacit or formal way of norms of specific behaviour by the members of an organisation.

8. corporate culture

   MNEs culture influence subsidiaries in other countires culture is a mix of internal and external factors

9. professional culture

   values shared by ppl working together professionally operators - producers of goods engineers - designers of productions executives - managers

10. cultural actors

    individual or group that plays an active role in shaping, maintaining, or transforming a culture

11. dilemmas when different cultural actors interact

    abstract level - does and ideal culture exists, that can be applied to any culture emotional/personal level - cultural actor is trying to modify behaviors/values of other culutres

12. levels of culture

    national culture organizational culture corporate culture professional culture

13. dilemma of motivation

    different cultures are motivated differently

14. human needs vs cultural values for motivation

    human needs sociological - actions governed by customs and values of society biological - actions governed by physical needs psychoanalytic - actions governed by unconscious processes behaviorist - actions are responses to motivating stimuli cultural values Adler and Gundersen argue Maslow's hierarchy of five basics needs and Herzberg's two-factor theory are descriptors of US values than global Herzberg: two factor motivation theory Intrinsic factors or motivators that influence the employee's…

15. Norms

    internalized through socialization steer individuals towards social order makes interactions predictable

16. value orientation

    shared sets of values, attitudes, and beliefs that guide the behavior and decision-making processes of individuals and groups within a particular culture classification there are a limited number of common problems which need solutions there are many ways to solve the problems societies have different preferences of solving problems

17. Common problems of human grouping

    Human nature orientation: goodness or badness of human nature Man-nature orientation: harmony-with-nature and mastery-over-nature Time orientation: past, present and future Activity orientation: being, being-in-becoming, doing Relational orientation: man's relation to other men

18. Trompenaars' seven dimensions

    universalism vs particularism absolute rules apply always circumstances and relationships are more important individualism vs collectivism personal welfare, goals and fulfillment are important social concern and altruism are important neutral vs affective relationships less emotional display more emotional display specific vs diffuse relationships clear distiction between work and home life line between pro and home life are blurred achievement vs ascription buisness ppl are evaluated by perfor…

19. culture of Innovation

    innovation cannot be created, only facilitated starts with the individual and is stimulated by organisational culture rewards ideas and creativity

20. qualities of innovation

    ability to produce new ideas facilitated by a culture of openness ability to transform into effective projects facilitated by flexible management

21. reconciliation of differences

    components of trans cultural competence awareness respect reconciling cultural differences reconciliation is the integration of values through synergy Processing: the activity in which a dilemma is made into two processes Contextualizing: one has to decide what is text and what is context Sequencing: Every process of reconciliation is also a sequence Synergizing: best explained by adding the word 'through' between the two opposite orientations stages of the process Reaffirm our commitment to th…