[Quality Assurance] Week 6

5 flashcards · Other · by Ahmed Adil

1. Deming's 14 points are intended to

   help organizations improve the quality of their products and services, and ultimately achieve business success.

2. Deming's 14 points cover various aspects such as (4)

   management practices leadership continuous improvement customer focus.

3. Which is not true about Deming’s philosophy towards employee: A. Allows employee to voice out on anything B. Treats employee equally C. Recognize achievements D. Continuous quality training

   A

4. Deming’s quality management philosophy: A. Focusing on short-term profits B. Creating fear in the workplace C. Promoting barriers between departments D. Improving productivity and quality in organizations

   D

5. Deming’s quality philosophy encourage: A. Intimidating others B. Self improvement C. Focus on target D. Self-centered

   B