GSCM ch. 2

19 flashcards · Other · by Daniel F.

1. Sustainability

   The ability to meet current resource needs without compromising the ability of future generations to meet their needs.

2. Triple bottom line

   Evaluating the firm against social, economic, and environmental criteria.

3. Operations and supply chain strategy

   The setting of broad policies and plans that will guide the use of the resources needed by the firm to implement its corporate strategy.

4. Operations effectiveness

   Performing activities in a manner that best implements strategic priorities at minimum cost.

5. Straddling

   When a firm seeks to match what a competitor is doing by adding new features, services, or technologies to existing activities. This often creates prolems if certain trade-offs need to be made.

6. Process design

   selecting the right technology, arranging the process over time, determining the role of inventory in the process and determining the location of the

7. Infrastructure decisions

   the logic associated with the planning and control systems, quality assurance and control approaches, work payment structure and organization of the operations and supply functions.

8. Operations capabilities

   a portfolio best suited to adapting to the changing product and/or service needs of a firm’s customers.

9. competitive dimensions

   Cost or price, Quality, Delivery speed, Delivery reliability, Coping with changes in demand, Flexibility and New-Product introduction speed

10. trade-off

    activities are incompatible so that more of one thing necessitates less of another

11. order winner

    a specific marketing-orientated dimension that clearly differentiates a product from competing products. This dimension can be price, quality or relia

12. order qualifier

    a dimension used to screen a product or service as a candidate for purchase, for example the battery life of a new computer.

13. Activity-System Map

    diagrams that show how a company’s strategy is executed by a set of supporting activities

14. Supply chain risk

    the likelihood of a disruption that would impact the ability of a company to continuously supply products or services

15. Supply chain coordination risk

    ssociated with the day-to-day management of the supply chain

16. Disruption risks

    caused by natural or manmade disasters, such as earthquakes, hurricanes and terrorism

17. risk management process

18. Multifactor (or total factor) productivity

19. Single factor productivity