OB 2

14 flashcards · Other · by Daniel F.

  1. Surface level discrimination

    Differences in easily perceived characteristics (Biographical characteristics) such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel but that may activate certain stereotypes.

  2. Deep-level diversity

    Differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better

  3. unfair discrimination

    making judgments about individuals based on stereotypes regarding their demographic group

  4. Stereotyping

    Judging someone based on one’s perception of the group to which that person belongs.

  5. Stereotype threat

    The degree to which we are concerned with being judged by or treated negatively based on a certain stereotype.

  6. What are the types of discrimination in an organisation?

    -Discriminatory policies or practices -Sexual harassment -Intimidation -Mockery and insult -Exclusion -Incivility

  7. Types of discrimination in an organisation

  8. Ability

    An individual’s capacity to perform the various tasks in a job.

  9. Intellectual abilities

    The capacity to do mental activities— thinking, reasoning, and problem solving.

  10. General mental Ability (GMA)

    An overall factor of intelligence, as suggested by the positive correlations among specific intellectual ability dimensions.

  11. Diversity management

    The process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others.

  12. Faultlines

    The perceived divisions that split groups into two or more subgroups based on individual differences such as sex, race, age, work experience, language, and education.

  13. Diversity Pros and Cons

    Pros: Recruitment: Larger pool of candidates New markets- bigger net work More perspective- decision making, creativity, innovation Cons stereotyping persuasive conflicts due to overestimation of differences

  14. role of diversity for leaders

    -Know the law -Bias awareness training -use objective competence criteria -maintain a small attention span -make positions more flexible