OB 10

19 flashcards · Other · by Daniel F.

1. Work team vs work group

2. the 4 types of teams

   Problem solving Self-managed Cross functional Virtual

3. Problem solving team

   groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment.

4. Self-managed work team

   groups of 10 to 15 people who autonomously implement solutions and take responsibility for the outcomes (responsibilities normally given to supervisors).

5. cross functional team

   Employees from the same hierarchical level, but from different work areas, who come together to accomplish a task.

6. virtual team

   Teams that use technology to tie together physically dispersed members in order to achieve a common goal.

7. Multiteam system

   A collection of two or more interdependent teams that share a super ordinate goal; a team of teams

8. contextual factors that are most significantly related to team performance

   adequate resources Leadership and structure a climate of trust a performance evaluation + reward system that reflects team contributions

9. team composition factors that are most significantly related to team performance

   Abilities of members Personality Allocating roles Diversity Size of teams Member flexibility Member preferences

10. team reflexivity

    A team characteristic of reflecting on and adjusting their purpose or plan when necessary.

11. demography

    The degree to which members of a work unit share a common demographic attribute; such as age, sex, race, educational level, or length of service in an organization

12. team efficacy

    A team’s collective belief among team members that they can succeed at their tasks.

13. team identity

    Team members’ affinity for and sense of belongingness to their teams.

14. Team cohesion

    When team members are emotionally attached and bonded to one another and committed toward the team.

15. work group

    -A group that interacts primarily to share information and make decisions to help all members perform within their respective areas of responsibility -neutral / negative synergy -Individual accountability -random and varied skills

16. work team

    A group whose individual efforts result in performance that is greater than the sum of the individual inputs. -positive synergy -individual and mutual accountability -complementary skills

17. team processes and states factors that are most significantly related to team performance

    Common purpose Motivation Team efficacy Conflict and Cohesion Social loafing Trust

18. mental models

    Team members’ knowledge and beliefs about how the work gets done by the team. team mission and goals pertain to what a team needs to be effective, while mental models pertain to how a team does its work

19. three things needed for good group effectiveness

    Cooperation Trust cohesion